Dear Valued Patients,
We have reopened for patient care at all of our locations as of May 4th, 2020. We are gradually scheduling appointments with patients, and any surgeries that were cancelled are being rescheduled. To support the health and safety of our patients, staff, and community, we have made some changes on the way we will be running our office, and appreciate your assistance.
Office Changes Due to COVID-19
- We will be limiting the number of patients we see on a daily basis to ensure safety.
- We require all patients wear a face mask or facial covering at the time of their visit.
- We ask that only the patient comes to their appointment unless accompanied by a parent or guardian. All others may wait in their car, and we will call them when the patient is ready.
- We ask that everyone please abide by social distancing in the waiting room. Some chairs have been removed at our offices to help align with social distancing guidelines.
- We will have a checklist of symptoms for patients to answer prior to being seen. Your temperature will also be taken and documented. Most common symptoms are:
- Dry cough
- Feeling tired
- Muscle aches
- Trouble breathing
- We have hand sanitizer at all of our offices for both patients and staff.
- Our staff will be wiping down all door handles, chairs, and equipment after each patient visit.
- Our staff will be washing their hands before and after seeing each patient.
- Our staff will all be wearing face masks.
IMPORTANT: If you are feeling sick or show any signs of sickness, you will not be seen. We must ensure the health and safety of other patients and staff members. If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as a cough or difficulty breathing, call your healthcare provider immediately.
Please contact us to schedule your appointment.
Telehealth Options are Available
If you are a current patient and cannot keep an in-office appointment, telehealth phone consultations are available with our doctors. Medicare has temporarily expanded its coverage of telehealth services, and will now cover these phone visits. It is also now covered by commercial and 3rd party payors. Our technicians will review your concerns, and if warranted, our doctors will return your call. Sending an image from your phone camera may be very helpful, depending on your situation. For some appointments, a simple check-in over the phone without video capabilities may suffice.
Remember: Medicare covers the lab tests for COVID-19. You pay no out-of-pocket costs. For the latest information on the coronavirus, visit the Centers for Disease Control and Prevention. As always, we look forward to helping you with your eye concerns and eye health.
Please contact us for more information.