Addressing the COVID-19 Coronavirus

Dear Valued Patients,

Due to the COVID-19 coronavirus pandemic, we are closing our offices to general appointments for the time being to protect the health and safety of our patients and staff. We will only be seeing emergency appointments at our Rocky River and Willoughby Hills locations starting on March 23rd until further notice. If you are a current patient and cannot keep an in-office appointment, telehealth phone consultations are available with our doctors. Medicare has temporarily expanded its coverage of telehealth services to respond to COVID-19, and will now cover these phone visits. It is also now covered by commercial, and 3rd party payors. Our technicians will review your concerns, and if warranted, our doctor will return your call. Sending an image from your phone camera may be very helpful, depending on your situation.

Medicare beneficiaries can temporarily use telehealth services for common office visits, mental health counseling, and preventive health screenings. This will help ensure Medicare beneficiaries are able to visit with their doctor from their home, without having to go to a doctor’s office or hospital, which puts themselves and others at risk.

If you have an existing healthcare appointment, or think you need to see one of the doctors at Corrective Eye Center, please call us first to see if your appointment can be conducted over a smartphone with video capability or any device using video technology, like a tablet or a laptop. For some appointments, a simple check-in over the phone without video capabilities may suffice.

Important: If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as a cough or difficulty breathing, call your healthcare provider immediately.

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Remember: Medicare covers the lab tests for COVID-19. You pay no out-of-pocket costs. For the latest information on the coronavirus, visit the Centers for Disease Control and Prevention. As always, we look forward to helping you with your eye concerns and eye health.

Please contact us for more information.